Payment & Currency

Payment & Security

All prices shown throughout the Veronika Maine Online site are shown in AUD or NZD. To change your preferences, click the geolocation icon at the top of the page.

Payment Methods

We accept Visa, MasterCard, American Express, Diners, Delta, and Maestro credit and debit cards. The charges for any transactions made on this site are only debited from your card once the Checkout process is complete.
PayPal
Afterpay - Shop now and pay later. Available in Australia and New Zealand only.

The charges for any transactions made on this site are only debited from your account once the checkout process is complete.

To ensure purchases made through the Veronika Maine online store are secure and protected, all transactions on this site are processed using Braintree. This is an online payment gateway that encrypts your card details in a secure, hosted environment.

Website Security

Protecting your personal information and the orders placed through the Veronika Maine online store is our priority.

To help ensure that your shopping experience is safe, simple and secure, the Veronika Maine online store uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of your internet browser you will see it begin with 'https:' instead of the normal 'http:' - this means that you are in secure mode and environment.

Privacy

The Cue Clothing Co. is committed to protecting the privacy of all customers and Veronika Maine Privilege members. The Company's privacy policy supports the Australian National Privacy Principles in the Privacy Act 1988 and the Company ensures that the personal information collected is accurate and secure.

We will use and disclose personal information for the primary purpose for which it was collected. The Cue Clothing Co. does not disclose personal information we collect to third parties without your consent, other than for the purposes of facilitating a service to you, which was the purpose for which the information was provided, or otherwise necessitated by law. Any changes to the Company's privacy policy will be displayed on this website.

We do not handle or retain your credit card details when processing transactions.

We encourage you to contact us if you require access to your personal information, and we encourage you to help us keep your information accurate and up to date. We will securely destroy any information provided, upon request. Please contact us if you have any concerns about our privacy policy statement or you wish to access or amend your private information.

If you would like to know more, view our full Privacy Statement for further details.

Afterpay

Shop now. Enjoy now. Pay later.

Veronika Maine offers Afterpay in-store and online. Afterpay allows you to break down your payments into four equal interest-free instalments.

To make a purchase using Afterpay you will need:

A debit or credit card
To be over 18 years of age
An Australian residential address

Afterpay Online

Add items to your shopping bag
Select Afterpay as your payment method – you will be redirected to Afterpay
Register or login to your Afterpay account and confirm payment

*Afterpay is available as a payment option for online orders up to a maximum of $1,500 (including any applicable shipping charges). All orders are subject to Afterpay limits and approval. For Afterpay terms please visit http://www.afterpay.com.au/terms

Afterpay In-store

A brief pre-approval process will need to be completed which will require a valid mobile phone number
This process can be prompted by either the team in store or by visiting afterpayit.com.au on mobile
Once the pre-approval process is completed, a barcode will be generated for you to present in store
Simply scan the barcode prior to the purchase being completed

Important information

Transaction value limits apply to Afterpay purchases made at Veronika Maine online and in-store.
The funds for the first payment must be available on your nominated card at the time of checkout.
The first payment will be taken at the time of transaction, with the remaining three payments deducted each fortnight over the remaining 6 weeks.
For Afterpay customers in store, the first payment will always be taken on the day that the purchase is initially made.
If you wish to return your goods, complete the online returns process as per the normal returns policy – if eligible for a refund, your initial payment will be returned in full and the remaining payments cancelled at no charge.
No exchanges can be made on Afterpay purchases. If you return to a Veronika Maine store, you will be issued with a refund for payments made and have the remaining payments cancelled. You can then purchase your preferred garments outright.
Returns for purchases made using Afterpay as the payment method can be returned via Veronika Maine online, using the returns form or at stand alone Veronika Maine stores in Australia only.
When you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details.

Afterpay is operated by Afterpay Holdings Limited, listed on the ASX.

Paypal

To make a purchase using Paypal you will need:

A debit or credit card
To be over 18 years of age
An Australian residential address

To use the service:

Add items to your shopping bag
Select Paypal as your payment method – you will be redirected to Paypal
Register or login to your Paypal account and confirm payment

Gift Cards

Veronika Maine is a division of the Cue Clothing Co. The Veronika Maine Gift Card remains the property of Cue & Co Pty Ltd ABN 57 000 725 306 and Cue International Pty Ltd GST No. 68-847-966.

Can only be redeemed at Veronika Maine stand alone stores.
Cannot be redeemed at Veronika Maine David Jones and Ballantynes.
Only Gift Cards purchased in Australia or via the Online Store which feature a scratch panel PIN are eligible to be redeemed online and able to utilise the balance check function via veronikamaine.com.au
Veronika Maine Gift Cards purchased online are issued in Australian currency and can therefore only be used online or in Australia stand-alone stores. Veronika Maine Gift Cards purchased online cannot be redeemed in New Zealand stores.
Cannot be replaced if lost or stolen.
Cannot be returned for a cash refund.
Only to be used in the country in which it was purchased.
Veronika Maine Gift Cards are valid for 36 months (3 years) from the date of purchase.
Any balance on the Veronika Maine Gift Card after the expiry date will not be refunded.
Any remaining amount on the Veronika Maine Gift Card cannot be given in cash.
Veronika Maine Gift Cards cannot be used as a credit card, redeemed for cash or reloaded.
Cannot be redeemed at clearance stores.
Only valid if activated through the point of sale system or issued from Head Office as part of a promotion.
The receipt issued at the time of purchase cannot be used for the redemption of the Veronika Maine
Gift Card.
The Veronika Maine Gift Card must be relinquished to the store once entire amount is used.
In the event of any technical malfunction, either internal or external, of any telephone or computer network any Veronika Maine Gift Card transaction may not be able to be processed until the problem has been rectified.
Veronika Maine reserves the right to change any of the terms listed at any time for updating systems, administration, legislations and statutes to prevent the occurrence of fraud.

International Orders

What currencies can I purchase in?

All prices shown throughout the Veronika Maine Online site are shown in AUD or NZD. To change your preferences, click the geolocation icon at the top of the page.

What payment options do I have?

Payment options depend on which country you are shipping to. We currently support Visa, MasterCard, American Express, Afterpay, PayPal, Discover, Diners Club, JCB, UnionPay credit cards, with additional payment options coming soon.

When will I be billed?

You will be billed by Veronika Maine when you have finalised payment in the checkout process.

Can I purchase or redeem international gift cards?

We are currently unable to support the purchase or use of gift cards internationally.