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Returns

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Online returns policy summary

We offer Change Of Mind Returns on styles purchased online subject to the following conditions:

  • The style is returned within 30 days of placing your order.

  • Proof of purchase is provided.

  • The style is in its original saleable condition with the swing tag attached Styles that have been worn, damaged, altered, laundered or washed will not be accepted.

  • Styles marked as FINAL SALE are ineligible for a refund, exchange or credit unless deemed faulty.

  • Payment was made using a debit or credit card. Online purchases made via Paypal cannot be returned to a Veronika Maine store, and must be returned online.

Our full Returns Policy is included in our Terms Of Use.

To request a return, start here.

To request a return or replacement on a faulty item, please initiate a return using the booking link above. If your order falls outside the 30 day return policy, please get in touch.